IT jobs and projects you’ve been looking for

We offer exciting and challenging IT jobs and projects in international and national companies. Remote and on-site.

Easy CV upload

You also have the possibility to upload your CV and contact details HERE without obligation. Our employees will get back to you immediately and advise you on exciting IT jobs and projects.

Take a look at the open positions

Back to list

support support

2nd level support for back office systems (f/m/d)

Our international client in the finance industry, based in Vienna, is a multi-cultural market leader in its field and is looking to expand its 2nd level support team.

 

You get

  • Flexible working time with 4 days remote and a state-of-art office

  • Lunch allowance & free drinks

  • Training courses to your needs with Udemy

  • Company doctor and gym discount

  • Personal growth possibilities

 

You will

  • Handle and resolve incidents via ticket system from internal staff (analysis / solution / exchange)

  • Exchange with 3rd level support (internal and external)

  • Write documentation and provide procedures and check lists for the 1st level support

  • Participate in projects for upgrade and installation

 

You are

  • A customer-care-person

  • Technically fit with an understanding of standard back office systems in CRM / accounting / finance etc.

  • A lover of administration and process handling

  • With pleasure a career changer and open minded for technical things and people

  • Comfortable in English language


Our client offers a market-compatible gross salary 35.000 (Minimum € ,- p.a.). The salary will be established according to your qualifications and relevant experience.


Austrian work permit must be available!



Similar Jobs

19. May 2022
  • asap
  • Vienna
  • Permanent Position
  • Must-haves:Technical skills and customer orientation
  • Key tasks: 2nd level support

In order for us to place you, you must already have a valid work permit for Austria. Find more information on the topic on the Federal Government’s official website: https://www.migration.gv.at/en/welcome.