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support support

2nd level support for back office systems (f/m/d)

Our international client in the finance industry, based in Vienna, is a multi-cultural market leader in its field and is looking to expand its 2nd level support team.


You get

  • Flexible working time with 4 days remote and a state-of-art office

  • Lunch allowance & free drinks

  • Training courses to your needs with Udemy

  • Company doctor and gym discount

  • Personal growth possibilities


You will

  • Handle and resolve incidents via ticket system from internal staff (analysis / solution / exchange)

  • Exchange with 3rd level support (internal and external)

  • Write documentation and provide procedures and check lists for the 1st level support

  • Participate in projects for upgrade and installation


You are

  • A customer-care-person

  • Technically fit with an understanding of standard back office systems in CRM / accounting / finance etc.

  • A lover of administration and process handling

  • With pleasure a career changer and open minded for technical things and people

  • Comfortable in English language

Our client offers a market-compatible gross salary 35.000 (Minimum € ,- p.a.). The salary will be established according to your qualifications and relevant experience.

Austrian work permit must be available!

Similar Jobs

19. May 2022
  • asap
  • Vienna
  • Permanent Position
  • Must-haves:Technical skills and customer orientation
  • Key tasks: 2nd level support

In order for us to place you, you must already have a valid work permit for Austria. Find more information on the topic on the Federal Government’s official website: